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Help Centre

Our self-service online support center will help answer many questions about ordering, returns and product knowledge. It is easy to use and available 24/7 here on this site.

We recommend to check here first before you contact us.

Customer Service

The FAST AND LIGHT customer service team are available:

Mon-Fri: 9:00 - 18:30
Sat: 9:00 - 17:30

Contact Details 

Email: [email protected]

To send an email to our customer service team complete our online form. It is helpful if you copy and paste any relevant links you are referring to into your email.

We aim to respond to emails within 8 business hours.

Telephone: CH: 0787 51 95 93

International: +41 787 51 95 93


Fast and Light,
Edi-Line sarl.
18 Rue Saint-Léger,
1204 Genève,

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